California Consumer Privacy Act (CCPA)

California Consumer Privacy Act (CCPA)

This Privacy Notice for California Residents (“Notice”) supplements the general Privacy Policy of Cluro (“we,” “us,” or “our”) and applies solely to individuals who reside in the State of California (“consumers” or “you”).
We provide this Notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act (CPRA).

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked (directly or indirectly) with a particular consumer or device (“Personal Information”).
In the past twelve (12) months, we may have collected the following categories of Personal Information:

Category Examples Collected
Identifiers Name, email address, IP address, account credentials Yes
Customer Records Billing/shipping address, phone number, payment data Yes
Commercial Information Purchase history, products viewed, or preferences Yes
Internet/Network Activity Device type, browsing data, session logs Yes
Geolocation Data Approximate location derived from IP address Possibly
Inferences Preferences, interests, behavior, or purchasing patterns Yes

We collect this information:

  • Directly from you when you interact with our website or make a purchase.

  • Automatically when you use our website (via cookies, analytics, or tracking tools).

  • From trusted third-party partners such as payment processors or delivery providers.

2. How We Use Personal Information

We may use or disclose the Personal Information we collect for one or more of the following business purposes:

  • To process transactions and deliver products.

  • To provide and improve customer support.

  • To personalize your online experience.

  • To send service updates, special offers, or newsletters (with your consent).

  • To detect and prevent fraud or unauthorized access.

  • To comply with legal obligations or law enforcement requests.

We do not use your Personal Information for materially different or unrelated purposes without prior notice.

3. Sharing of Personal Information

We may share your Personal Information with:

  • Service Providers: Companies that perform services on our behalf (payment gateways, logistics, analytics, hosting).

  • Business Partners: For joint marketing, promotions, or collaborations.

  • Legal Authorities: When required to comply with legal or regulatory processes.

We do not sell Personal Information. If this changes, we will notify you and provide an easy way to opt out.

4. Your Rights Under the CCPA

If you are a California resident, you have the following rights regarding your Personal Information:

(a) Right to Know

You may request that we disclose the following:

  • Categories of Personal Information we have collected about you.

  • Sources of that information.

  • Business or commercial purpose for collecting or sharing it.

  • Categories of third parties we shared it with.

  • Specific pieces of Personal Information we have collected.

(b) Right to Delete

You have the right to request that we delete your Personal Information, subject to certain exceptions (for example, completing a transaction or meeting legal obligations).

(c) Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights. This means we will not:

  • Deny you products or services.

  • Charge you different prices.

  • Provide a different level or quality of service.

(d) Right to Opt-Out of Sale

We currently do not sell Personal Information. If this changes, you will have the right to opt out.

5. How to Exercise Your Rights

You can exercise your rights by contacting us through:

We may request that you verify your identity before fulfilling your request.
We will respond within 45 days of receiving a verifiable consumer request. If we require additional time (up to 90 days), we will notify you in writing.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your Personal Information from unauthorized access, disclosure, or misuse.
While we strive to maintain strong security standards, no method of internet transmission or storage is completely secure.

7. Updates to This Notice

We may update this CCPA Notice periodically. The updated version will include a revised “Effective Date” at the top of this page.
Your continued use of our website after updates indicates your acceptance of any revised terms.

8. Contact Us

If you have any questions or concerns about this CCPA Notice or your Personal Information, please contact us:

Cluro
📧 Email: cluro049@gmail.com
🌐 Website: https://cluro.xyz